Courtney Luke is a mother of three, wife, financial coach, and married to a full-time police lieutenant. that's honestly bullshit like im sure you were a good person but why can't a seller do that but a buyer can? I AM VERY DISAPPOINTED because I received a broken item and they only give you 72 hrs until you can report a problem when your order gets delivered. Listings are also very easy to make and can be done in a few minutes. Yes, it is worth it to sell your stuff on the app. Verification can help ensure real people write reviews about real companies. Life is one giant adventure. Find the adventure in this category. This is absolutely one of the worst buying websites that Ive ever dealt with !! Mercari holds the sellers payment until you rate them after receiving the product (for a maximum of three days). She replies "Oh Well" and that ended the conversation. When you sell via Mercari, you enjoy the chance to sell virtually anything, as well as access to hundreds of thousands of potential buyers. Tell me Im not alone in this. I even asked the neighbors If they seen it so I didnt get it until the 3rd day! When I first logged in, I was pleasantly surprised at how simple it was to browse categories and search for specific items. For all these reasons and more, buyer reviews are generally positive. Psychologically, people feel like theyre not spending their own money when it comes from a virtual wallet instead of their bank account. If you do your due diligence and use common sense, youll find that Mercari is a safe environment for selling and buying. They were very NASTY about it, so I was nasty back at them and they banned me from their site LOL. You have to know this stuff to make an informed decision. The same goes for items with undisclosed damages. document.write ("?zoneid=2"); I look carefully at the description, and pictures. Medicare doesnt release payments to sellers unless the buyer confirms that they received the item and is satisfied with it. Sign up now with a 3-day money-back guarantee! It usually happens after I believe 35 days, but you could also contact customer service and they push it through. Its frustrating that we dont get According to the Better Business Bureau, Mercari has a physical location at: Mercari has been accredited since 10/3/2014 and has an A+ rating with 220 employees. Your email address will not be published. (Full inbox? Ifeel you. Follow me on YouTube if that's easier). Sometimes things happen. Weve spent quite some time studying the platform and reading user testimonies to find the answer. You should plan on waiting for at least a few weeks, even for popular items. Why should you be concerned if there are too many good reviews on an item? PoshMark is a bit more popular (compared to Mercari) among people looking to buy/sell womens fashion items. There is never an absolute winner when comparing these marketplaces. When your item is purchased, youll be sent an electronic packing and shipping label. Every shopper has their preferred marketplace they like to do their shopping on. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. Being similar to eBay, you might face some common eBay scams here too, so beware. The cookie is used to store the user consent for the cookies in the category "Analytics". But what exactly is Mercari, and how does it all work? However, you should know that buyers have specific expectations from each platform Mercari remains a low-cost marketplace with many second-hand items. This cookie is set by GDPR Cookie Consent plugin. Because if you rate the seller for scamming you with junk, you wont be able to return the product! Some sellers are unhappy with the 10% commission fee on each sale; however, the platform has to make money somehow. Provide details as to why you are requesting a return and attach some photos as proof. Your email address will not be published. Related Reading: Is Swagbucks Safe? As a buyer, you can also negotiate prices and make lower offers. I was able to use my primary email address or my Facebook account to create a profile. I get this message from her "A bit late, isn't it?". Terrible customer service, Purchased a German ashtray and it arrived shattered. My wife has been successful several times by offering less than the asking price and the seller accepting. He has over 15 years of experience as an entrepreneur after graduating with a BSBA in Finance from Auburn University. Currently, Mercari has over 20 million monthly active users, according to the company. Less is more when you are an ecommerce seller. If you accidentally release payment to someone by any chance, you can call your credit card company to forfeit the transaction. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. (Im not allowed to have garage sales where I live so selling on Mercari has been great). Falsifying The Condition of Items. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. Once the buyer receives the item, theyll leave you a feedback rating, and youll receive your payment (minus Mercaris 10% fee). The next step is to place your item into a specific category to make it easier for people to find your item while browsing. If you state that youre selling a prohibited item even if its not, Mercari will automatically remove the listing and terminate your account. We gotta keep the lights on, servers humming, and kids clothed. More info in the privacy policy. Never buy from someone with a sketchy profile and bad or nonexistent reviews. We also ensure all reviews are published without moderation. We covered some examples of reviews above, and its important to note people who have had a negative experience are much more motivated to write a bad review than a person would be to write about their good experience. Let us know why you're requesting a return. If you want your payment instantly, Mercari does charge a small bank transfer fee. How Do I Avoid Getting Scammed On Mercari? You have three days to confirm whether your order is as advertised. Sounds like Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. They offer a seller payment guarantee, which means if your product is delivered as promised, you get paid. if (document.context) document.write ("&context=" + escape(document.context)); , Information provided by various external sources. Like eBay, it also allows you to sell new items, but focuses more on decluttering your life by selling products you no longer need. Once you find that perfect item, its time to see if you can get it for the very best price. Then it should be a no-go. In case youre still not sure, you can use the Smart Pricing feature. The buyer has up to 3 days after receiving their item. If they do not rate by then Mercari gives you an automated rating and then you will recieve I wanted to close the transaction, so I contacted Mercari and they closed it for me. I'll send you 100 Money-Making Ideas for FREE! Sent pictures and asked for a refund, I did not had the box anymore, I threw it away after opening it. Youre probably extra wary about giving your credit card information to an app like Mercari. But opting out of some of these cookies may affect your browsing experience. This cookie is set by GDPR Cookie Consent plugin. It does not store any personal data. Buyers are allowed to pay for items via PayPal, but sellers dont have that option to get paid. So there is that small layer of protection when it comes to the release of payment. All you need is a phone or tablet with the Mercari app installed. I got scammed and payed 450$ for a drone. She waited until 6 days before Christmas to ship. These are pretty standard when it comes to online marketplaces, so theres nothing fishy here. This means you should never attempt to sell personal data via the platform. If the item doesnt get to the buyer by any chance, you will have the proof that you sent it. To receive payment, you need to link your bank account or debit card to the Mercari platform. if (document.context) document.write ("&context=" + escape(document.context)); All you need is your phone, which means you can conduct business pretty much anywhere. If not, you need to request a return quickly. Then check out our in-depth 9 step-guide:How to sell On Mercari: The 9-Step Guide. Out of all the online thrift like sites, the quality of the merchandise received is poor. Whats a common sticking point? Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. Errand Running Made Easy: Steps for Starting Your Own Business, Comparing Simple IRA and Simple 401(k) For Business Owners, Banking for the Self-Employed: The Best Banks for Freelancers, Your name, phone, birth date, email address, and tax identification number, Information about your dealings within the app, your location, and device ID. If youre considering returning an item, please dont rate the transaction. Its also our obligation as sellers to conduct our business honestly. The benefit of this is being able to access cheaper shipping rates than whats offered by Mercari. In this Mercari review, youll find everything you need to know about being a seller on Mercari. Since childhood, he has been surfing the web, finding tools and tricks to make the most of the latest technologies. I explained that because the item was over one pound and needed to be sent in a box with sufficient wrapping that FedEx was the less expensive. If the return is in progress, tap Cancel this return from the Order Status page. Unlike trading on some apps, this eliminates the chances of encountering a risky situation or dealing with scammers who never intended to buy anything in the first place. It really helped me out alot. In the world of peer-to-peer ecommerce, you already have eBay, Poshmark, Vinted, Grailed, and Tradesy just to name a few. This works well for items too big or fragile to be shipped. Born and based in Pakistan, Syed Hammad Mahmood has over three years of writing experience. Check to see if your item falls under Mercaris Prohibited Items Policy before you post a listing to avoid running into trouble. Communication with Mercari was terrible and not reachable at all by their toll-free phone # .Stay as far away from this website as possible , their negative reviews are 100% warranted ; youve been warned . How does it compare to other marketplaces such as Poshmark? To correctly calculate shipping, you must enter your Zip Code. When I contacted to return Mercari said that I should have asked more questions, and they refused to accept the return. Instant Pay transfers the cash to your debit card almost instantly for a $2 fee. No accept, counter, or the most important DECLINE OFFER. These dodgy sellers may try to sell items that are damaged, smelly, dirty, or fakeand sadly, they can ruin a platform for other honest sellers. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Purchasing shouldnt be this difficult. This can motivate potential buyers to add more items to their baskets and potentially spend more than they would have on certain items because it doesnt feel like actual spending. Mercari offers buyers the option of using their Mercari Balance to make purchases. So, the effective fee is 12.9% plus the extra $0.30. Putting todays date because it only allows 1 date and I have several. Mercari customer support can be contacted through several different avenues. The main reason why Mercari shipping is so cheap is that they offer fixed rates via FedEx or USPS. However, if the item is incorrect, damaged, or not as described, Mercari will accept it back. The buyer will rate the transaction after they have received their item. 2. Lesson Learned. Like eBay or Craigslist, sellers dont always disclose all the information about their selling products. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Otherwise, you request your money and wait a period of time for it to arrive in your bank account. I will never use Mercari again. In my review of her I basically stated an abbreviated recap of what I wrote on my initial post here. Mercari's decision will be based on a lot of considerations and will not automatically side with a seller or a buyer. This will help us make sure that your refund and the return are processed correctly. As for things buyers can and cant return, Mercaris customer service typically doesnt accept returns on items that dont fit. Check out our section below on how to spot a scam to avoid dodgy sellers. The seller then rates the buyer and the transaction is completed. Find them on Facebook, Twitter, Instagram, and LinkedIn. More garage sales. What does it look like in brand new condition? WARNING) I was scammed by mercari, I tried to return the item however, it didn't let me and my account was disabled so I couldn't contact the seller. Well, their profiles are usually new, with no reviews, and items with questionable prices. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); The feature helps you sell unwanted items faster by using an algorithm to make your prices more competitive. If the item is broken, defective, or is not as described, you must not Are you looking for a suitable platform to sell new and second-hand items? How much salary can I expect in Dublin Ireland after an MS in data analytics for a year? Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. Too negative? if (document.mmm_fo) document.write ("&mmm_fo=1"); No follow afterwards, so going to assume its not a 5 star rating. Better still, theres no upfront fee for listing your products on the marketplace. If you need assistance with your account, orders, or payments, you can reach Mercaris customer service via email ([emailprotected]) or phone ((415) 800-1078), which seems to be a Monday to Friday service only. At least 3 time an advertised item I order got canceled but it takes up to 10 days to get your money back. 1. Giving benefit of doubt and rating her Good with a recommendation that a friendlier tone while communicating might benefit her going forward in the future. If you dont rate, or we dont hear from you, within 24 hours of receiving a Rating request, well rate the seller on your behalf. Although well discuss in detail how shipping works on Mercari below, the orders are shipped within three days and take three to four days more to arrive. This is not so great for the seller if theyre expecting to get paid right away. Here are pros and cons to consider if you think youd like to buy and sell there: Putting up an item to sell on Mercari is completely free. Mercari doesnt forget about the guys. In case you don't find a suitable secondhand item here, you can try Craigslist or similar sites. A common complaint involves buyers rejecting items because they were not as described. I can tell you right off the bat that Mercari is a legitimate and reliable e-commerce platform. WebStarted selling on Mercari and there is no protection for sellers. Today, we take a closer look at Mercari, a platform that connects millions of people across the U.S. and Japan to shop and sell almost anything. Not only that, but an average of 150K listings are published every single day. A frequently cited problem with Mercari is its lack of customer service. In the last 12 months, only 1.9% of Mercari reviews were positive. To recap, Mercari itself is totally legitimate, but it cant guarantee the safety of the transactions that go on there. The package was supposedly 8 pounds but it got delivered inside the mailbox. Mercari caters to everyone, whereas PoshMark is catered to women for the most part. Please be sure to keep all of your returns through Mercari. Just make sure you keep the percentage they take in mind when the time comes to set your prices. They only have one address for me, so how can this happen. You can contact the seller to review your shipping and payment options and create bundles. However, eBay is the more popular site in terms of traffic. Until then, the money is in escrow. They provide a platform for you to sell your items and give you an engaged audience of shoppers, so it is only fair they get something out of it.
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