Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Department: Store Operations. Previous customer service experience is preferred, but not required. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Job Description. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Ensure coffee thermals are filled and working properly. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Job Description. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. AI-powered chats are becoming increasingly popular in customer service. Handled currency and credit transactions quickly and accurately. About this jobFind your commute. Proven exemplary customer service skills. You should be able to answer questions, solve problems and provide solutions to customer inquiries. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. View similar Customer Service / Guest Services jobs below. Your input helps Glassdoor refine our pay estimates over time. Department: Store Operations. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Managed work flow to exceed quality service goals. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. The estimated base pay is $17 per hour. Prepare all made to order food and/or beverages according to recipe or customer specifications. Wawa, Inc. is an equal opportunity employer. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. . Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? 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The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. More. Find out what skills and jobs are in high demand. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Utilize the GREAT customer service and customer recovery model to ensure customer engagement. I found ways to make it more comfortable by using proper posture and stretching regularly.. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Part-Time. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. You have already created a job alert with same filters. Check expiration codes, face and inspect all items. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Wawa, Inc. is an equal opportunity employer. Learn more in our Cookie Policy. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Job Title: Customer Service Associate. You can also receive alerts via instant message. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Working in customer service can sometimes involve dealing with difficult customers. Additional pay could include bonus, stock, commission, profit sharing or tips. Lensa, Inc. - Lensa is a job search engine. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. You can also use active listening to show the customer youre paying attention to what theyre saying. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Location: Field. In your answer, share a time when you had to deal with a difficult customer and how you handled it. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Greet and provide an enjoyable shopping experience for all customers. There are 478,210 open job vacancies in the US. Be sure to comply with all laws in the state in which you work. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. A valid drivers license is also required. Complete other tasks as assigned by store management. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Averages based on self-reported salaries. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Activate fuel and gift cards and assist with lottery purchases as needed. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Your email address will not be published. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Visit the Career Advice Hub to see tips on interviewing and resume writing. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. I had overslept and rushed to get ready. Help make it more accurate by, All Lead Customer Service Associate Salaries. See Lead Customer Service Associate Salaries at other companies. Greet and provide an enjoyable shopping experience for all customers. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. You will also be in a supporting position to perform tasks such as general cleaning of the store. Learn how this feature works. Click the link in the email we sent to to verify your email address and activate your job alert. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Job Description. attitude. Check expiration codes, face and inspect all items. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Communicate with the management team regarding customer requests and concerns. If there is any contamination, carefully clean these areas. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Communicate with the management team regarding customer requests and concerns. Take care to maintain the appropriate level of cash in the safes. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Sykesville, MD. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. On jobs.institutedata.com, view phone number on jobs.institutedata.com, view phone number on jobs.institutedata.com, view number! The Career Advice Hub to see tips on interviewing and Resume writing the Wawa... For more questions about navigating your Workday Home and/or Wawas hiring process, please our! In a fast-paced, customer-oriented environment to recognize customer preferences and offer tailored solutions that meet their needs:. 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